FAQ & Site Info

About

Our service:
1.Delivery within 72 hours, shipping email notification, including delivery time, goods, name, address(please rest assured that we will guarantee the privacy of the customer. This delivery notice is for further verification and notification.)
2.Follow up the logistics situation in real time, inform the customer via email, let the customer know where the goods they purchased went.
3.Arrival notice, verify receipt of goods. If customer have not received the goods, we will help the customer to deal with them in time
4.After-sales service, such as goods cannot be used or quality problems, may provide return of goods.（Our store strictly controls the quality and color difference, so as to ensure that the pictures are consistent with the real objects, but it is also possible that the customers will not be able to use the goods after receiving them. Please contact us, we will try our best to solve the problem）.
5.The package will be in the form of gifts. Each package will have a shopping list with basic information about the items the guest purchased (but not the customer's name, email or address. In order to prevent the Courier from sending the wrong goods and similar situations, thus revealing the privacy of the customer.）